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At VXTConsulting we believe in changing the rules.  As the business environment is constantly changing, we want to bring our clients at the forefront of tomorrow’s management practices and competitive strategies.

There is increasingly less tolerance for waste as competition persistently causes companies to drive out non-productive activities.  We believe that every function in the corporation must generate value, or be eliminated if it can’t be altered to do so. 

The focus of the corporation is also changing.  It is moving from the products and services towards the customer.  We believe the trend further evolves towards collaborative management.  If one company has geared up to better meet its customers’ needs, imagine what three, five, ten or more companies can do when joining forces and working together to meet the customers’ needs.

Some companies still behave as if the intrinsic value of their products and services is the pinnacle of the value created for their customers.  In fact much more value can be garnered from intangible elements of the customer relationship than firms care to admit.  With the threat of competition, technology change, and substitute solutions, differential value also becomes harder and harder to isolate.  We believe that great potential for competitive differentiation lays in better managing the extrinsic value components of your offer as part of the whole customer solution.

Whether you need to cut costs, increase revenues, or rethink your objectives, you must consider all strategies that will provide you with a competitive advantage.  We help you through that process by brining you our expertise in developing cost effective strategies that focus on customer value.

The VXTConsulting philosophy is that the surest way to create shareholder value is to manage customer value all along the supply chain.  We call this managing the value chain.

Xavier Van de Lanotte,

Founder and President

VXTConsulting

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